Here are a few frequently asked questions. To provide you with the most exceptional customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at

Do I have to order online? Yes, as we are an online retailer you can only order online. This is the best way to pay. It is fast, safe and secure.
I am unsure about the size? 

We order from a variety of manufacturers, so the sizing varies from item to item. We provide a measurement guide on each item's page measuring (if applicable) the bust, waist, hips, or the inseam, rise, waist, and hips, and the length. We most of the time provide the model's measurements and height on each item's description page. If you are still unsure about which size to choose, we warmly invite you to contact us.

Which payment methods can i use for my order? 

We accept the following payment cards: Visa, MasterCard & American Express. We also accept PayPal payments.

Can you deliver to a different address than my billing address? 

Yes! You can have your parcel delivered to another address. If you choose to have your parcel delivered to you at work, always make sure you put the name of the company or organization in the address field, as well as the contact name to ensure your parcel is successfully delivered.

How can i track my order? 

We send out an email with your tracking number once your order has shipped. Please be sure to check your junk / spam folder, sometimes our emails are marked as spam. You can track your order anytime by using our delivery tracking tool on

Is this website secure? 

We take customers security very seriously. Rest assure no personal information will ever be shared. All payment information is backed by some of the industry's best fraud protection.

I have an additional question not on your FAQ? 

You can contact us directly through our Customer Support page. Someone will respond usually within 24 hours. For questions regarding shipping please visit our Shipping Policy page. For questions regarding returns / refunds / exchanges / cancellations please visit our Returns / Refunds Policies page.